Contact & Support

Get in Touch

Use this page for general questions, order support, and anything that does not need the full custom-cake request flow.

Best for

Custom cake requests

Starting a new specialty cake order with event details, inspiration, and design notes.

Best for

Questions about an existing order, delivery coordination, pickup timing, or invoice follow-up.

Best for

Product questions, delivery availability, press, gifting questions, and anything else.

Coming soon

For now, please email us and we'll respond promptly

Monday - Friday: 9:00 AM - 6:00 PM

Saturday: 10:00 AM - 4:00 PM

Sunday: Closed

For custom cake orders, visit our specialty cakes page to get started.

If you're not sure which route fits your question, send us a note here and we'll point you in the right direction.

Have feedback about our products or service? Contact us directly!

Questions about your order or custom cakes? Email team@krumbsbykat.com.

See recent custom work, announcements, and cake inspiration on Facebook.

Love your cake? Share your experience and help others discover us.

Serving the Atlanta metro area