Privacy Policy

Our top priority is customer data security and, as such, we exercise a minimal-data approach. We may process only the user data necessary to maintain the Website and Services. Information collected automatically is used only to identify potential abuse and establish statistical information about usage and traffic. This statistical information is not aggregated in a way that would identify any particular user.

You can access and use the Website and Services without telling us who you are. If you wish to use certain features, you may be asked to provide Personal Information such as your name, email address, mailing address, or payment details. We receive and store information you knowingly provide when making a purchase or filling out forms on the Website.

You may choose not to provide Personal Information, but doing so may limit your ability to use certain features of the Website and Services.

We collect and use Personal Information to fulfill and manage orders, deliver products or services, send marketing and promotional communications, respond to inquiries, request user feedback, deliver targeted advertising, and operate the Website and Services.

Processing depends on how you interact with the Website and Services, where you are located, and the applicable legal basis, including consent, contractual necessity, legal obligation, public interest, or legitimate interests.

For services requiring payment, we request credit card or other payment information solely for payment processing. Purchase transaction data is stored only as long as necessary to complete the transaction and then deleted. Payment gateways used by the Website comply with PCI and SSL security standards.

We may share information with trusted third-party providers that help us operate the Website and Services. These providers are not authorized to use or disclose your information except as necessary to perform services on our behalf or comply with legal requirements.

This excludes text messaging originator opt-in data and consent; that information is not shared with third parties except our SMS provider, Klaviyo, for the sole purpose of delivering SMS notifications.

We retain Personal Information for as long as necessary to comply with legal obligations, resolve disputes, and enforce agreements unless a longer period is required by law. Once the retention period expires, Personal Information is deleted.

Depending on your jurisdiction, you may have the right to withdraw consent, object to processing, obtain information about how your data is processed, correct inaccurate information, restrict processing, request deletion, or receive your data in a portable format.

We do not knowingly collect Personal Information from children under 18. If you are under 18, please do not submit Personal Information through the Website and Services. Parents and guardians are encouraged to monitor their children’s internet usage and help enforce this Policy.

The Website and Services use cookies to personalize your online experience and collect statistical information. Most browsers accept cookies automatically, but you can modify your browser settings to decline them if you prefer.

The Website and Services do not track visitors over time and across third-party websites. Some third-party services may still track browsing activities when serving content or advertising.

We may permit certain third-party companies to help tailor advertising that may be of interest to users and to collect data about user activity on the Website.

We offer electronic newsletters to which you may voluntarily subscribe. We keep your email address confidential and do not disclose it to third parties except as described in this Policy or as needed to use a third-party email provider. You may unsubscribe from marketing emails at any time, though essential transactional emails will still be sent.

We offer SMS notifications for order updates and marketing messages to which you may voluntarily subscribe. By providing your phone number and opting in, you consent to receive automated text messages from Krumbs by Kat. Message frequency varies and message and data rates may apply.

We keep your phone number confidential and do not disclose it to third parties except as allowed in this Policy or for the purposes of using Klaviyo to send such messages. You may opt out at any time by replying STOP. Reply HELP for assistance. For support, contact us at team@krumbsbykat.com.

Krumbs by Kat’s website uses cookies and tracking technologies to keep track of items placed in your shopping cart, including abandoned carts. This information may be used to determine when to send cart reminder messages via SMS to phone numbers that have opted in to receive text communications. We do not share this cart abandonment data with any third parties except Klaviyo for the sole purpose of sending reminder messages.

The Website and Services may contain links to other resources that are not owned or controlled by us. We are not responsible for the privacy practices of those resources and encourage you to review their privacy statements.

We secure information provided on computer servers in a controlled, secure environment protected from unauthorized access, use, or disclosure. We maintain reasonable safeguards to protect Personal Information. However, no method of transmission over the internet or wireless network can be guaranteed to be fully secure.

If we become aware that the security of the Website and Services has been compromised or Personal Information has been disclosed as a result of external activity, we may take reasonably appropriate measures including investigation, reporting, and notification where required by law.

We reserve the right to modify this Policy at any time and will notify you of material changes by revising the updated date below or using other notice methods where appropriate. Continued use of the Website and Services after the effective date of the revised Policy constitutes acceptance of those changes.

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to team@krumbsbykat.com.

This document was last updated on November 21, 2025.